Questions courantes

How long does a mattress last?

A bed and mattress are probably one of the most used pieces of furniture in your home, so, of course, it won't last forever. Over time, the mattress may begin to lose its firmness and elasticity.
Most mattresses usually last for about 10 years before showing signs of wear. However, most mattress sellers generally recommend replacing your mattress every 8 years. Most of us sweat at night, this moisture builds up at the base of the bed and creates a breeding ground for dust mites and other bacteria. So, while a mattress can last for 10 years, for hygiene reasons it is best to replace it after 8!

How do I keep my mattress clean?

During the night, we sweat and lose many skin cells. Sweating and dead cells accumulate at the base of the bed and attract mites and other bacteria. So, it is very important to keep your mattress clean. Changing bedding regularly, airing the bed frequently and removing stains quickly should help keep your mattress clean and limit the amount of dust mites on the mattress.
We also advise you to use the following instructions regarding the care to be taken with your EDNIS products, in this way you are helping to prolong the life of your products.

What are the terms of the warranty?

EDNIS products are guaranteed for two years. EDNIS guarantees the quality of the product within the deadlines contained in the purchase document, from the date of purchase by the consumer, provided it is confirmed by the document and attached to the certificate accompanying the product. EDNIS is legally unable to perform the warranty service if the documents mentioned above are not presented or are not properly filled out. EDNIS 'guarantee covers the lack of conformity, that is, that the product does not comply with the advertised requirements, the use for which it was manufactured or that it has defects in origin / manufacture. In no case does the warranty cover wear, use, improper use or preference for the comfort of any mattress.
You should take into account that a mattress that has a manufacturing defect, it will be visible practically the moment it is removed from the packaging or in the following days. For any assistance related to the warranty or any other information about the product you should contact the point of sale.

How can I contact EDNIS?

You can contact EDNIS via email: support@ednis.eu or through our social networks by private message (Facebook, Instagram or Linkedin).